Shipping policy

SHIPPING PRICES :

Delivery costs depends on the weight. It starts at :

• France shippings : 7,40€
• Europe shippings : 9,93€
• International shippings : 11,40€

PROCESSING TIME:

Orders are processed and shipped within 48 hours for Ready made items. DIY KITS orders are processed within 3 to 4 days. For Custom Cables, which are made on demand, there is currently a 1-2 week wait for the cable to be shipped although they are generally done and shipped sooner (5 working days on average).

PACKAGING:

We are shipping in boxes that fit our cables. All our products are carefully packaged.

DELIVERY TIMES:

We are currently working with our local post office in France. After shipping, you will receive your package in 48h in France, 2 to 5 days for a delivery in Europe and 2 to 9 days for a worldwide delivery. Those delivery times are not my part so if there is any delay, please do not be angry to me since I have made my part of the job. Thank you for your comprehension.

CARRIER:

Kat Koil is not responsible for items lost or damaged during shipping. All orders include a tracking number which secures the shipment and makes you able to trace its path to its final destination.
For any claim request, please refer to the carrier.